FAQs

Cheshire Bathrooms Ltd offers design, supply and installation of Bathrooms and Wetrooms.
We project manage our own installations carried out by our own guys and we offer a comprehensive warranty on completion of up to 5 years.

We offer a full supply and fit service, we do not do labour-only projects. However, we can offer a design service and the supply of products if you have your own installer.

Surveys are always free of charge. Book a survey by emailing: hello@cheshirebathroomsltd.co.uk or via the calendar on our ‘Contact’ page.

Ideally yes, this allows us to take exact measurements and understand your project in more detail.

We can provide an estimate if you can email us approximate measurements & layout of the room, also (if possible) provide photos of each wall, the floor & ceiling. Tell us what you are trying to achieve and what colour schemes & budget you are working to. One of our surveyors will review the info and send an estimate to you via email, forward all queries to hello@cheshirebathroomsltd.co.uk

All of our surveys are free of charge.

No problem, we can fully design your bathroom based on the options available when we visit the property or meet via video link, let us guide you, most of our customers ask us to lead, it's all part of the service!

Usually within 72 hours. During peak times this can be up to 1 week.

Seasonal demand may have an impact but we aim to start work within 6-8 weeks of receiving confirmation of your order. If you have a specific deadline please let us know before you book in a survey.

The average installations take between 2-3 weeks. Both specification and complexity can have an impact on project timescales but we aim to deliver on our promise.

No, we can do everything, our installation quotes include all removal and disposal of waste & project management. We will advise how to prepare for the works and what to expect throughout the project on our visit to the property.

No, we will supply all the building products, and these are included in our quotation.

Materials are paid for in advance (suite/tiles etc), then a 50% deposit is placed on the installation quote when we arrange start date, this is your commitment to us that the installation will go ahead and we can move to ordering the required building products. The balance is paid on completion of the agreed installation works detailed on your final quotation. We are always open and honest about the costs and what we agree is what you pay, nothing more.

Our workmanship is under warranty for 3 years and products supplied by us are covered also. If any issues arise then just get in touch, a surveyor will attend to assess the issue and then arrange for any remedial work to be carried out. We keep this part just as easy and simple as the rest of the work. 

We cover any deterioration in the performance of the installation that is a result of a poor workmanship. We want the bathroom to stay hassle free for you for many years and we do not want the added costs of coming back. Purchasing what appears to be “good value” or “cheap” products does not always work out. If cheaply manufactured products fail, then the cost of replacing them once a bathroom is complete can be substantial (built in shower valves, cheap flexible tap hoses splitting causing leaks etc). This would not fall under our warranty. We will only guarantee our own products as we have gone to great lengths to select the right product for our range. We do not cover issues caused by excessive wear and tear, miss-use of products, poor maintenance or care of the bathroom, or DIY work deemed to be carried out by others. If you need any modifications carrying out during the warranty period please inform us first to ensure this work will not affect your warranty.